This is the core area dedicated to collecting user feedback, bug reports, and improvement suggestions.
Every piece of feedback is valuable and helps us make Mixin better, more stable, and more secure.
In this section, you can share:
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Bugs (crashes, failed transactions, display errors, device/system compatibility issues, etc.) -
Pain points or inconveniences during use -
Feature requests (even if not immediately feasible) -
UI/UX feedback and suggestions
Before You Post
Please search first to see if a similar issue has already been reported.
When submitting, include as much detail as possible to help us identify the issue quickly:
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Wallet version (e.g., v4.1.0)
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Device model and OS version (iOS 18.2 / Android 15 / Windows 11, etc.)
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Step-by-step actions
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Error messages, screenshots, or logs
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Always hide sensitive information such as your mnemonic) -
Frequency and conditions of the issue
For bug reports, please clearly describe:
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Expected behavior
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Actual behavior
Important Notes
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This section is for product improvement, not real-time support
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For urgent issues, please go to the Support & Help section
The official team will review and respond periodically.
Prioritization depends on the severity and impact of the issue.
All feedback will be recorded and considered in our product roadmap — thank you for contributing!
Security Reminder
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NEVER share your mnemonic (seed phrase) anywhere
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The official team will never ask for this information
How to Make Your Feedback More Valuable
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Use clear titles, e.g.:
“Bug: Incorrect balance display after transfer on Android v4.1.0”
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Once resolved or accepted, posts may be marked as:
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Confirmed
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Planned
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Fixed
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Feel free to comment on or upvote other users’ feedback
Let’s Build Together
Help us make Mixin better for everyone.